Terms of Use

Terms & Conditions

Please read these Terms and Conditions (“Terms” and/or “Terms and Conditions”) carefully before using the NerdPro website (“Website”).

Introduction

Your access to and use of Website are conditioned on your full acceptance and compliance with these Terms and Conditions and this Website’s Privacy Policy, which are published at NerdPro and which are incorporated herein by reference (“Privacy Policy”). These Terms and Conditions and Privacy Policy are applied to all visitors, users and others who access or use this Website.

By accessing or using this Website, you agree to be bound by these Terms and Conditions and Privacy Policy. If you disagree with these Terms and Conditions and/or Privacy Policy or any part of them, you must not use this Website.

The following terms defined in these Terms and Conditions shall have no other meaning but those which are set forward in this section. The following terminology is applied to these Terms and Conditions, Privacy Policy and Refund and Revision Policy: “Client,” “You,” and “Your” refers to you, the person accessing this Website and accepting these Terms and Conditions. “We,” “Us,” “Our,” and “Ourselves” refers to the NerdPro website. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Eligibility

By using our Services, you represent and warrant that:

a) all registration information you submit to the Website is truthful and accurate

b) you will maintain the accuracy of such information;

c) you are 18 years of age or older and/or have full legal capacity to enter into legally-binding contracts; and

d) your use of the Services does not violate any applicable law, regulation, and/or your college/university/school rules.

Your Website profile may be deleted and any Services provided to you may be terminated without warning if we believe that you are less than 18 years of age and/or do not have full legal capacity to enter into legally-binding contracts.

Provided Services

Subject to full compliance with these Terms and Conditions, NerdPro shall provide academic writing services as described more fully on the Website (“Services”).

Services may include, but are not limited to, providing our Clients with: dissertations, research papers, book reports, term papers, and other types of assignments written by NerdPro team (“Paper”) which are intended for research/reference purposes and for your personal use only. Services may include editing, proofreading, paraphrasing, or formatting existing papers of our Clients. Please note that rewriting an existing paper that contains 40% or more plagiarized content may qualify as providing you with a custom Paper and shall be charged for accordingly.

Please note that Services may be provided only to the users who submit an appropriate order form at the Website and NerdPro may charge fees for such Services. The Services are provided according to the provisions of these Terms and Conditions and the specific commercial provisions and policies (including Privacy Policy, Refund Policy, etc.) as detailed on the Website, and these provisions and policies may be amended or changed from time to time.

The format of the Papers we provide is as follows:

• 12 point Times New Roman

• Double-spaced

• MS Word file

• Approximately 250 words per page

• One inch margin top, bottom, left, right

If the Client needs a single-spaced Paper of the same length, they are to pay a double fee.

The following are provided free of charge with every Paper (if applicable and requested by Client):

• Outline

• Title page

• Table of Contents

• References/Sources/Bibliography

NerdPro reserves the right to use any relevant materials available, such as books, journals, newspapers, interviews, online publications, etc., unless the Client indicates some specific sources to be used.

Placing An Order

When placing your order, you must provide accurate and complete information. You are solely responsible for any possible consequences and misunderstandings, in case you provide us with inaccurate and/or incorrect and/or unfaithful information.

Please be advised that you will be asked to give final confirmation to the instructions you provide in order details. Your Paper instructions should be confirmed in your Order Tracking Area within 3 hours after placing your order (within 1 hour for orders with urgency less than 24 hours). Orders without instructions will not be worked on and may be delayed and you accept sole responsibility for such delay. NerdPro guarantees that the delivered Paper will meet only confirmed requirements. You must not change the instructions once you have confirmed them.

Any alterations to confirmed instructions are considered an additional order, requiring additional payment, so be sure you check your instructions and details carefully before submitting your order.

Payment

All payments are due upon receipt. If the payment is not received or payment method is declined, the Client forfeits any Services.

All fees are exclusive of any and all taxes and/or levies, and/or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes and/or levies, and/or duties. You agree to pay any such taxes that might be applicable to your use of the Services and payments made by you under these Terms and Conditions.

If at any time you contact your bank or credit card company and decline or otherwise reject the charge of any payment, this act will be considered as a breach of your obligation hereunder and your use of the Services will be automatically terminated.

Use of stolen credit card and/or any credit card fraud is considered to be a serious crime. NerdPro closely cooperates with our payment provider to prevent and fight online fraud. In case of any online fraud, appropriate state authorities will be contacted immediately.

By doing a chargeback, you immediately give up all your rights to the Paper. At the same time, you authorize NerdPro to publish the completed Paper and start the authorship procedure that will allow us to determine if you have used any parts of the Paper. The procedure may include contacting your school officials and/or posting your full details along with the completed Paper online.

NerdPro reserves the right to change its prices at any time in its sole discretion and such changes or modifications shall be posted online at the Website and become effective immediately without need for further notice to any Client and/or user.

Discount Policy

We care about our Clients and are always looking for ways to offer them the best value for their money. To that end, NerdPro occasionally utilizes various discount incentive programs. At our sole discretion, we have the right to provide our Clients with discount programs as described and published on the Website.

Loyalty Program

NerdPro has a Loyalty Program. You earn back 10% of your total bill in Points for your first order. Subsequent orders earn you 5% of your total bill in Points.

1 currency unit (inter alia CND/USD/EUR/GBP, etc.) = 1 Point

Your Points are accumulated on your Credit Balance. “Credit Balance” is an account for the Points of a Client, which can only be used for future purchases on the Website. No cash refunds are offered for your Credit Balance.

The amount of Points added to the Credit Balance is calculated on the basis of the order price excluding any applied discounts or promo codes (including use of Credit Balance).

Your Credit Balance, in whole or in part, may be used with the use of the promo code.

Refunds and Cancellations

NerdPro will issue a refund to you only according to these Terms and Conditions.

If the order is not completed and provided to the Client by the agreed-upon deadline, a full refund is issued upon request for such refund by the Client. The order will be considered complete upon NerdPro uploading the Paper to the Client’s account and sending an Email to the Client informing them the paper is complete and ready. The Client is responsible for downloading the Paper to their own computer and/or printing the Paper out.

Should the Paper delivery be delayed due to unexpected circumstances from the side of NerdPro and Client still wants the Paper, we may provide compensation for the breach of the order deadline in the form of a credit or a discount to be used towards your next order with us.

You can cancel your order and receive a full refund, provided you cancel:

a) within 30 minutes for orders with less than a 24-hour deadline

b) within 2 hours for orders with a 1-3 day deadline

c) within 1 day for orders with a 1-3 week deadline

d) within 1 week for orders with a 1-3 month deadline

e) within 1 month for orders with a 4+ month deadline.

Cancellation requests made after the above-listed deadlines will only receive a partial refund, at NerdPro’s discretion, based on how much research, writing, and work has already been completed.

In the event of order cancellation, funds will only be debited back to the account of the initial payment within 7-10 business days from the time of the cancellation request.

NerdPro offers a 14-day money back period for Papers less than 20 pages and a 30-day period for Papers more than 20 pages (”Refund Period”). The Refund Period begins on the date you receive your Paper and expires on the last day of the Refund Period. If you’re not satisfied with any of the Services provided to you, you can submit a refund request at any time within the Refund Period. Once the Refund Period is over, NerdPro will not refund any amounts paid for Services. While NerdPro provides various methods of contact (i.e. email, telephone, message board, and live chat) to facilitate communication between you, us, and the writer assigned to complete an order, refund requests must be submitted via Email only, to [email protected] Other requests for refund may not be accepted, at our discretion.

If you request a refund, we may require documented proof that the quality of your order is low (such as a scanned copy of your instructor’s feedback, plagiarism report, etc.). Should you feel it necessary to make a refund request, we will immediately forward your order to our Quality Assurance Department. After comparing their findings with the reasons for dissatisfaction, the necessary corrective actions will be taken.

In case NerdPro reimburses the money because of mistakes or Paper’s irrelevance to the initial instructions, our Quality Assurance Department, at its sole discretion, evaluates the quality of the Paper and refunds an amount comparable to the percentage of incorrect content in the Paper and mistakes present in it.

Revisions

Any revision request or complaint in regards to a Paper that NerdPro has provided must be made within the revision period (“Revision Period”). NerdPro offers a 14-day Revision Period for Papers less than 20 pages and a 30-day period for Papers more than 20 pages. The Revision Period begins on the date you receive your Paper and expires on the last day of the Revision Period. After that point, no revision and/or complaint will be accepted.

In case a request for revision is not submitted within the Revision Period, NerdPro tacitly accepts that the Client is satisfied with the Paper and requires no further actions to be taken in regards to the Paper unless extra payment is provided or a new order is placed.

Upon receiving your completed assignment, you are entitled to up to three free revisions should the Paper fail to meet your instructions or defined the requirements in any way. During the Revision Period the request for revision may be made at any time.

All revisions must be based on the original order instructions. If at the time of the revision request you provide new, additional, or differing instructions, this will be interpreted as an application for new Paper and thus, will require additional payment. Furthermore, should you request a revision after the Revision Period, it will also be considered as a new order requiring additional payment.

Verification

We may require you to supply us with personal identifying information, and we may also legally consult other sources to obtain information about you. By accepting these Terms and Conditions, you authorize us to make any inquiries we consider necessary to validate the information that you provide us with. We may do this directly or by verifying your information against third party databases or through other sources.

Essentially, verification procedure involves, inter alia, confirming that the order is authentic and that the cardholder is aware of charges by placing a phone call to them, and in certain cases by requesting some additional documents to be submitted for verification to our Risk Department. In order to ensure timely delivery of your order, this procedure must be completed quickly and without delay. Therefore, it is vital to provide accurate and valid phone numbers. Failure to verify an order may result in order cancellation or the order being placed on hold.

You consent to our processing your personal information for the purposes of providing the Services, including for verification purposes as set out herein. You also consent to the use of such data for communicating with you, for statutory and accounting purposes. You acknowledge that you have read and consented to NerdPro’s Privacy Policy.

Limitations Of Liability

NerdPro will not be liable to you in relation to the contents of, the use of, or otherwise in connection with, this Website:

• for failure to learn the material covered by the Paper

• for your final grade

• for the outcome or consequences of submitting the Paper to any academic institution, school, or teacher;

• any damages arising out of or in connection with your use of this Website. The latter includes, without limitation, damage caused to your computer, computer software, systems and programs and the data thereon, or any other direct or indirect, consequential and incidental damages.

Copyright

The Paper provided to you by NerdPro remains our property and is subject to copyright and other intellectual property rights under local and international laws.

The Paper is intended for your personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes without our prior written consent.

You agree not to engage in the use, copying, or distribution of any Services provided to you other than those expressly permitted herein.

Testimonials

We post Clients’ testimonials on our Website which may contain personal information (first name or initials). By accessing or using this Website, you provide us with your consent to post your first name/initials along with your testimonial on our Website. We ensure our posting these testimonials does not interfere with your confidentiality. If you wish to request the removal of your testimonial, you may contact us at [email protected]rdProwriting.com.

Notification Of Changes

NerdPro reserves the right to change these Terms and Conditions at any time and your continued use of the Website will signify your acceptance of any adjustment, improvements and/or alterations to these Terms and Conditions. You are, therefore, advised to reread these Terms and Conditions on a regular basis.

This web site is owned and operated by Viatta Business Ltd.

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